privacy policy

[ privacy policy ]

AKnutrition (ANABOLICKOREA) has established and disclosed the following personal information processing policy to protect users' personal information and to promptly and smoothly handle related complaints. This personal information processing policy is posted on the home page so that users can easily view it at any time. This personal information processing policy may be subject to change at any time due to changes in government laws and guidelines or changes in the company's internal policies. Necessary procedures are established to continuously improve the personal information processing policy accordingly. Users are encouraged to check the policy frequently when visiting the site.

AKnutrition (ANABOLICKOREA)'s privacy policy contains the following:

1. Consent to the collection of personal information
2. Personal information items collected and collection methods
3. Purpose of collection and use of personal information
4. Retention and use period of collected personal information
5. Procedures and methods for destroying personal information
6. Sharing and Provision of Collected Personal Information
7. Matters concerning the management of the user's personal information (viewing, correction, deletion, etc.)
8. Cookie Operation and Refusal
9. Entrustment of personal information processing
10. Technical/administrative measures for personal information protection
11. Matters concerning collection of opinions and handling of complaints regarding personal information
12. Personal Information Protection Manager and Staff Affiliation - Name and Contact Information
13. Rights of users and legal representatives and methods of exercising them
14. Methods of Redress for Rights Infringement
15. Duty of Notification

1. Consent to the collection of personal information
AKnutrition (ANABOLICKOREA) has established a procedure where users can click the “Agree” or “Cancel” button regarding the company’s personal information collection and use agreement or the terms of use. Clicking the “Agree” button is considered consent to the collection of personal information.

2. Items of personal information collected and collection methods
A. Collection items
AKnutrition (ANABOLICKOREA) collects mandatory/optional information online from users when they sign up as members to use its membership services.
- Required information received upon registration: name, email address, ooo, ooo
- Information collected when using the membership service for identity verification: ID, password
- Information collected when paying for services and additional services: Bank account information, credit card information
- Information collected to prevent fraudulent use by bad members and unauthorized use: IP Address
- For subscribers under 14 years of age, information on legal representative
- Information optionally collected to provide other quality services: phone number, ooo, ooo

B. Collection method
AKnutrition (ANABOLICKOREA) collects personal information in the following ways.
- Website, mobile device, written form, fax, phone, consultation bulletin board, email, event application, delivery request
- Provided by partner companies
- Collection through creation information collection tool

Other
We may selectively request personal information for statistical analysis or prize provision during surveys or events within the mall. However, we do not collect sensitive personal information (such as race and ethnicity, ideology and beliefs, place of origin and domicile, political affiliation and criminal record, health status, and sexual activity) that may infringe on users' fundamental human rights. If we must collect such information, we will obtain users' prior consent.

3. Purpose of collection and use of personal information
AKnutrition (ANABOLICKOREA) does not collect personal information from users without their prior consent, and the collected information is used as follows.
A. Development of new services
We can develop more useful services based on the personal information provided by users. When developing new services or expanding content, the company can more efficiently prioritize services based on the personal information provided by existing users. Furthermore, the company can rationally select and provide content that users need.

B. Member Management
Identity verification, personal identification, prevention of fraudulent use by bad members and unauthorized use, confirmation of intent to join, age verification, order and payment processing, delivery processing, confirmation of consent of legal representative when collecting personal information of children under 14 years of age, complaint handling, etc., civil affairs processing, and notification delivery.

D. Used for marketing and advertising
Providing information and customized services in accordance with the development of new services and events, providing services and displaying advertisements based on demographic characteristics, and collecting statistics on access frequency or member service use.

4. Retention and use period of collected personal information
AKnutrition (ANABOLICKOREA) destroys users' personal information without delay once the purpose of collection and use has been achieved. However, the following information will be retained for the period specified below for the reasons stated below.
A. Reasons for retaining information according to relevant laws
- Records of contracts or subscription cancellations, etc.: 5 years (Act on Consumer Protection in E-commerce, etc.)
- Records of payment and supply of goods, etc.: 5 years (Act on Consumer Protection in E-commerce, etc.)
- Records of consumer complaints or dispute resolution: 3 years (Act on Consumer Protection in E-commerce, etc.)
- Records of visits (logs): 3 months (Communications Secrets Protection Act)

5. Procedures and methods for destroying personal information
AKnutrition (ANABOLICKOREA) safely processes the personal information of its valuable members and destroys personal information through the following methods to prevent leakage.
A. Destruction procedure
The information you enter to use the service, etc., will be transferred to a separate database (or, in the case of paper, stored in a separate filing cabinet) after the purpose has been achieved. It will be stored for a specified period of time in accordance with internal policies and other relevant laws and regulations for information protection purposes (see Retention and Use Period) before being destroyed. Personal information transferred to a separate database will not be used for any purpose other than its retention, unless required by law.

B. Destruction method
- Personal information printed on paper: Shred or incinerate
- Personal information stored in electronic file format: Deleted using a technical method that renders the record unrecoverable.

6. Sharing and Provision of Collected Personal Information
AKnutrition (ANABOLICKOREA) uses users' personal information within the scope of consent and, in principle, does not use it beyond that scope or share or provide users' personal information to external parties without prior consent. However, the following cases are exceptions.
- If users have agreed to sharing and provision in advance
- When necessary for billing for service provision
- When there is a request from an investigative agency in accordance with the provisions of the law or in accordance with the procedures and methods stipulated by the law for investigative purposes.

7. Matters concerning the management of the user's personal information (viewing, correction, deletion, etc.)
You may access your personal information and correct any essential information stored with us at any time.
Additionally, you can always view, edit, or delete any additional information requested upon registration.
You can change or delete your personal information and cancel your membership by logging in to our customer center.

8. Cookie Operation and Refusal
A. Purpose of using cookies
① The company uses "cookies" to store and periodically retrieve user information to provide personalized services. Cookies are small pieces of information sent by a website server to the user's browser and stored on the user's computer's hard drive.
② The company can provide specific customized services that are only possible through the use of cookies.
③ The company may use cookies to identify members and maintain their login status.

B. Cookie installation/operation and rejection
① Users have the option to choose whether to install cookies. Therefore, users can adjust their web browser options to allow or reject all cookies, or to be prompted each time a cookie is saved.
- How to specify whether to allow cookie installation (for Internet Explorer) is as follows:
º Internet Explorer web browser
[Tools] > [Internet Options] > [Privacy] tab > Change [Settings]
º Chrome web browser
Top right menu [Settings] > [Advanced] > [Content Settings] > [Cookies] settings
② If you refuse to store cookies, you may have difficulty using some services provided by the company, such as personalized services.

9. Entrustment of personal information processing
AKnutrition (ANABOLICKOREA) outsources the processing of personal information as described below. In accordance with relevant laws and regulations, the outsourcing contract stipulates the necessary provisions to ensure the safe management of personal information. Furthermore, the outsourced information is limited to the minimum required to achieve the intended purpose.

- Consignee: [Courier name]
- Details of consignment work: [Delivery company consignment details]

- Consignee: [PG company name]
- Details of consignment work: [PG company consignment details]

- Consignee: NHN Commerce Co., Ltd.
- Consignment work: Establishment and operation/management of customer information DB system (computer outsourcing)

10. Technical/administrative measures for personal information protection
AKnutrition (ANABOLICKOREA) implements the following administrative, technical, and physical measures to ensure the security of personal information and prevent it from being lost, stolen, leaked, altered, or damaged when processing users' personal information.
a. Management measures: Establishment and implementation of an internal management plan, regular employee training, etc.

B. Technical measures: Management of access rights to personal information processing systems, installation of access control systems, encryption of unique identification information, installation of security programs.

D. Physical measures: Access control to computer rooms, archives, etc.

AKnutrition (ANABOLICKOREA) is not responsible for any incidents resulting from user error or basic internet risks. Each user must properly manage and take responsibility for their own personal information.

11. Matters concerning collection of opinions and handling of complaints regarding personal information

AKnutrition (ANABOLICKOREA) is actively seeking feedback from users regarding personal information protection and has established procedures and methods to address complaints. Users can report complaints by phone or email, referring to the section "13. Personal Information Management Officer and Contact Information" below. Anabolic Korea Co., Ltd. will provide a prompt and thorough response to user reports.

12. Personal Information Protection Manager and Staff Affiliation - Name and Contact Information
AKnutrition (ANABOLICKOREA) is responsible for all personal information processing tasks and has designated a personal information protection officer as follows to handle user complaints and provide remedies for damages related to personal information processing.

name :
Affiliation / Position:
EM AIL:
phone number :

13. Rights of users and legal representatives and methods of exercising them
A. Users and their legal representatives may view or modify their own registered personal information or that of children under the age of 14 at any time, and may also request cancellation of membership (withdrawal of consent).

To view or edit the personal information of a user or a child under the age of 14, log in and go to MyPage and click "Change Personal Information" (or "Edit Member Information"). To cancel your membership (withdraw consent), click "Cancel Membership." After completing the identity verification process, you can directly view, edit, or cancel your membership. Alternatively, contact the Personal Information Protection Officer in writing, by phone, or by email, and we will take action without delay.

If a user requests correction of errors in their personal information, the personal information will not be used or provided until the correction is complete. Furthermore, if incorrect personal information has already been provided to a third party, we will promptly notify the third party of the correction process to ensure the correction is made.

A. AKnutrition (ANABOLICKOREA) processes personal information that has been terminated or deleted at the request of the user or legal representative in accordance with the provisions of "Retention and Use Period of Collected Personal Information" and processes it so that it cannot be viewed or used for any other purpose.

14. Methods of Redress for Rights Infringement
Users may inquire about remedies for personal information infringement and consultations with the following organizations.
<The organizations below are separate from the company. If you are not satisfied with the company's own personal information complaint handling or damage relief results, or if you need further assistance, please contact them.>
▶ Personal Information Infringement Reporting Center (operated by the Korea Internet & Security Agency)
- Responsibilities: Reporting personal information infringement, requesting consultation
- Website: privacy.kisa.or.kr
- Phone: 118 (without area code)
- Address: (58324) 3rd floor, Personal Information Infringement Report Center, 9 Jinheung-gil, Naju-si, Jeollanam-do (301-2 Bitgaram-dong)
▶ Personal Information Dispute Mediation Committee
- Responsibilities: Personal information dispute mediation applications, collective dispute mediation (civil resolution)
- Website: www.kopico.go.kr
- Phone: (without area code) 1833-6972
- Address: 4th floor, Government Complex Seoul, 209 Sejong-daero, Jongno-gu, Seoul (03171)
▶ Supreme Prosecutors' Office Cyber ​​Investigation Department: http://www.spo.go.kr
▶ National Police Agency Cyber ​​​​Security Bureau: http://cyberbureau.police.go.kr

15. Duty of Notification
If the contents of this personal information processing policy are added, deleted, or modified due to changes in government policy or security technology, notice will be provided through the 'Notices' section of the website.